1. For extended warranty coverage to apply to your Ring device, the device must be within its original warranty period when you subscribe to Ring Protect Plus. Once the original warranty expires, the device will be covered under Ring Protect Plus until you discontinue your subscription. Non-Ring and other third-party devices are not eligible for the extended warranty.
2. Your Ring videos are stored in the cloud for up to 60 days (in the USA). To keep important videos beyond 60 days, download them to your PC or mobile device.
3. Ring takes recurring photo snapshots throughout the day so you can see what is happening between motion-activated events (videos) in your Event History Timeline. These photos are stored in your account for up to 7 days. To keep important photos beyond 7 days, download them to your PC or mobile device. Photo capture is currently available on Photo capture is currently available on the devices listed here: https://support.ring.com/hc/en-us/articles/360034355652
4. Additional charges may apply in areas that require permits or guard response service for alarm verification.
5. Currently, Ring Alarm and the professional monitoring service are available only within the U.S. (excluding American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands) and Canada (excluding Quebec).
6. The 10% discount on ring.com activates for Protect Plus subscribers. For full details see (FAQ). (see below).
AUD $15 per month
AUD $150 annuallyAUD $180 annually
Save AUD $30 with Annual Purchase
PurchaseAll Ring devices at one address
Yes
Yes
Yes
Yes
Extended warranty1
Access videos of every Ring, Motion, and Live View event for up to 60 days2
Yes
Yes3
10% off Ring Products6
None, cancel anytime
AUD $4 per month
AUD $40 annuallyAUD $48 annually
Save AUD $8 with Annual Purchase
PurchaseOne Ring Doorbell or Security Camera
Yes
Yes
Yes
Yes
1 Year Warranty
Access videos of every Ring, Motion, and Live View event for up to 60 days2
Yes
Yes
No
No
None, cancel anytime
Included with all Ring devices
No Additional Cost
Included-
Yes
Yes
Yes
Yes
1 Year Warranty
No
No
No
No
No
None
All Ring devices at one address
One Ring Doorbell or Security Camera
-
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Access videos of every Ring, Motion, and Live View event for up to 60 days2
Access videos of every Ring, Motion, and Live View event for up to 60 days2
No
Yes
Yes
No
None, cancel anytime
None, cancel anytime
None
1. For extended warranty coverage to apply to your Ring device, the device must be within its original warranty period when you subscribe to Ring Protect Plus. Once the original warranty expires, the device will be covered under Ring Protect Plus until you discontinue your subscription. Non-Ring and other third-party devices are not eligible for the extended warranty.
2. Your Ring videos are stored in the cloud for up to 60 days (in the USA). To keep important videos beyond 60 days, download them to your PC or mobile device.
3. Ring takes recurring photo snapshots throughout the day so you can see what is happening between motion-activated events (videos) in your Event History Timeline. These photos are stored in your account for up to 7 days. To keep important photos beyond 7 days, download them to your PC or mobile device. Photo capture is currently available on these devices.
4. Additional charges may apply in areas that require permits or guard response service for alarm verification.
5. Currently, Ring Alarm and the professional monitoring service are available only within the U.S. (excluding American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands) and Canada (excluding Quebec).
6. The 10% discount on ring.com activates for Protect Plus subscribers. Shop eligible devices here. For full details see (FAQ). (see below).
After you set up your Ring device (camera, doorbell or Alarm) then you are eligible to purchase a Ring Protect Plan. Before you set up a device you can review what plan would work best for you. A trial of Ring Protect Plans starts immediately when your device is set up. This way you can use the benefits while you decide what plan is best for you. For Protect Plus plan all devices at a location for one user account are covered.
We are here to help! First make sure you have set up a device at your location. If you were not the person that set up the device and you are a shared user on the account, please ask the device owner to login to their account on Ring.com to subscribe.
No. Your Ring products provide their standard features (instant alerts, live view, two way talk, and so on) without any subscription. Ring Protect Plans simply offer additional features for those who want them.
Yes. A 30-day trial of Ring Protect Plus begins when you first set up your Ring Doorbell, Camera, or Alarm. Some retailers may offer special promotions with different trial periods.
With Ring Protect Plus, all Ring devices at one address are covered automatically. If you’re currently using Ring Protect Basic and want your new device covered, you can add another Basic subscription, or upgrade to Ring Protect Plus.
We recommend subscribing to Ring Protect Plus, as it provides professional monitoring for your Ring Alarm system.
No. You’ll need to subscribe to a separate Ring Protect Plus plan for each address you want to cover.
Yes. Every Ring product can be monitored and managed by an unlimited number of mobile phones, tablets, and PCs.
Ring only accepts digital credit or debit card payments and any other payment methods offered through our website ring.com. We do not accept any payments in the form of cash, check, or money order. Any such payments sent to our address will be returned to you, and you will be instructed to subscribe and pay for Ring Protect online. Payments that are mailed to Ring may cause a lapse in your Protect Plan coverage. If you do not subscribe and pay for a Protect Plan online within your 30-day trial period, or prior to the expiration of your existing subscription plan, you may lose your stored video recordings and they will not be retrievable.
Log in at ring.com before shopping to have discount apply to your account. If you are a new subscriber, the discount can be redeemed 24 hours after purchase of the plan. Make sure you log out and log back in to your account to activate.
Yes! Your free trial subscription begins as soon as you activate your new Ring product. 10% discount does not apply when on free trial subscription. (see below)
Your Ring videos are stored in the cloud for up to 60 days, unless your address is in one of countries listed below, in which case the storage period is for up to 30 days (effective January 1, 2019): Andorra, Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, UK.
