Terms and Conditions

This website (the “Website”) is owned and operated by Ring LLC and its subsidiaries and affiliates (collectively “Ring,” “we,” “us,” or “our”). Ring LLC is a corporation registered in Delaware in the United States of America with a registered office at 1523 26th Street, Santa Monica, California CA 90404, United States of America.

These Terms and Conditions of Use and Sale (“Terms”) set out the terms and conditions upon which we offer you access to our services, software, mobile application (“App”), and this Website (collectively “Services”), and the terms upon which we sell our hardware products and devices (“Products”) to you.


We reserve the right to make changes to any Services, policies, terms and conditions (including these Terms), at any time. You will be subject to the terms and conditions and policies in force at the time that you use the Services or purchase any Product. If we make any changes to any Services, policies or terms and conditions (including these Terms) that we consider material, we will make reasonable efforts to notify you through the Services. Please check these Terms periodically for updates.

These Terms supplement and are in addition to the terms of our Privacy Notice. Our Privacy Notice explains the personal information that we collect about you and process when you use or access the Website or any of the Services, or purchase a Product from the Website. You can view our Privacy Notice by clicking here. There may also be legal notices or policies posted on other areas of the Website that relate to your use of the Website and the Services, all of which will, together with these Terms and our Privacy Notice, govern your use of the Website and the Services.

These Terms comprise the following:

Section 1 – Terms of Use of our Website and App

Section 2 – Terms of Sale of Products via the Website
Section 3 – Terms of Use of Software and Services

References to our Website and App in these Terms include all components that form the Website and the App, including but not limited to source code and/or object code, software components and any and all intellectual property rights subsisting in them.



1. Accessing our Website and App

Our Website and App are made available to you free of charge. Please note, however, that, access to certain services referred to in Section 3 below is only available subject to the additional terms contained in that Section.

We do not guarantee that our Website or App, or any content on them (or either of them), will always be available or be uninterrupted, or will be free from errors or omissions. We may suspend, withdraw, discontinue or change all or any part of our Website or App without notice. We will not be liable to you if for any reason our Website and/or App is unavailable at any time or for any period, unless provided under Section 3 below.

You are also responsible for ensuring that all persons who access our Website and App through your internet connection are aware of these Terms, and that they comply with them.

2. Your account and password

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at help@ring.com.

3. Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our Website and App, and in all content included in or made available through our Website and App. Those works are protected by copyright and database right laws and treaties around the world. All such rights are reserved (subject to fair dealing and other use exceptions permitted by law).

You may print off one copy, and may download extracts, of any page(s) from our Website for your personal use. You must not use any part of the content on our Website and/or App for commercial purposes.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our Website and App Services must always be acknowledged.

If you print off, copy or download any part of our Website or App in breach of these Terms, your right to use our Website and App will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

4. No reliance on information

The content on our Website and App is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Website and App.

Although we make reasonable efforts to update the information on our Website and App, we make no representations, warranties or guarantees, whether express or implied, that the content on our Website or App is accurate, complete or up-to-date.

5. Limitation of liability

Nothing in these Terms exclude or limit our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law in New South Wales.

To the extent permitted by law, and except as otherwise provided in the Australian Consumer Law:

  • we exclude all conditions, warranties, representations or other terms which may apply to your use of or access to our Website and App or any content on it, whether express or implied;

  • we will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
    • use of, or inability to use, our Website and/or App; or
    • use of or reliance on any content displayed on our Website and/or App; and
  • we will not be liable for:
    • loss of profits, sales, business, or revenue;
    • business interruption;
    • loss of anticipated savings;
    • liability to third parties;
    • wasted expenditure;
    • loss of business opportunity, goodwill or reputation;
    • any indirect or consequential loss or damage; or
    • loss of data, unless such loss: (i) is caused by us in breach of our obligations under our Privacy Notice; (ii) is caused by us in breach of the warranty we give at clause 3.3 of Section 3 relating to our Cloud Service; or (iii) constitutes damage for which we are liable under clause 8.4 of Section 3.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or App or due to you downloading any content from the Website or App or from any third-party website linked to either of them.

Additional limitations and exclusions of liability apply to liability arising as a result of the supply of any Products or Services by us to you, which are set out in Sections 2 and 3 below.

6. Uploading content to our Website or App

You may use the Website and App only for lawful purposes. You may not use the Website or App:

  • in any way that breaches any applicable local, state, national or international law or regulation;

  • in any way which is false, misleading, libellous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, or advocates harassment of another person, threatening, invasive of privacy or publicity rights, abusive or inflammatory, or otherwise objectionable, or may cause injury to any person or entity;

  • in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;

  • to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); or

  • to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware

(“Terms of Acceptable Use”).

Whenever you make use of a feature that allows you to upload content to our Website or App, in particular under Section 3 below, or to make contact with other users of our Website, you must comply with the Terms of Acceptable Use.

You warrant that any such contribution complies with our Terms of Acceptable Use, and you will be liable to us and indemnify us for any breach of that warranty: this means you will be responsible for any loss or damage we suffer as a result of your breach of this warranty.

Any content you upload to our Website or App (except where it is uploaded to your secure area in the Cloud Service – see Section 3 below) will be considered non-confidential and non-proprietary. You shall retain all ownership rights in your content, but when you upload or post content to our Website or App, you grant us an unlimited, irrevocable, perpetual right to re-use, distribute, store, copy, modify, and create derivative works from such content for any purpose and in any media without compensation to you.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our Website and/or App. The views expressed by other users on our Website and/or App do not represent our views or values.

We have the right to remove any posting you make on our Website or App if, in our opinion, your post does not comply with the content standards set out in our Terms of Acceptable Use.

You are solely responsible for securing and backing up your content, save insofar as provided in relation to the Cloud Service (see Section 3 below).

7. Viruses

We do not guarantee that our Website or App will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our Website and App. You should use your own virus protection software.

You must not attempt to gain unauthorised access to our Website or App, the server on which our Website or App are stored or any server, computer or database connected to our Website or App. You must not attack our Website or App via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you may also be committing a criminal offence. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website and App will cease immediately.

8. Linking to our Website

You may link to our Website home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our Website or App in any website that is not owned by you.

Our Website and App must not be framed on any other website, nor may you create a link to any part of our Website or App other than our Website home page. We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our Terms of Acceptable Use.

9. Third party links and resources in our site

Where our Website and App contain links to other sites and resources provided by third parties, these links are provided for your information only.

We have no control over the contents of those sites or resources.

We assume no responsibility for the content of sites or resources linked to our Website and/or App. Such links should not be interpreted as an endorsement by us of those linked sites or resources. We will not be liable for any loss or damage that may arise from your use of them.

10. Severability

Each of the clauses of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining clauses will remain in full force and effect.

11. Waiver

If we do not insist immediately that you do anything you are required to do under these Terms, or if we delay in taking steps against you in respect of your breaking these Terms, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

12. Applicable law

These terms of use are governed by and interpreted in accordance with the laws of New South Wales, and the courts of New South Wales will have exclusive jurisdiction in respect of any dispute which may arise.

13. Contact us

To contact us, please email help@ring.com.